Getting started
Create an account, complete onboarding, and scan your first item with a photo or barcode.
A little help along the way
A little help with your next find
Quick answers, scanning tips, and a way to reach us.
A few helpful starting points
Scanning tips
Use clear, well-lit photos and include tags, labels, or model numbers when possible for a stronger item match and market comparison.
Barcode help
Scan UPC, EAN, or ISBN barcodes to help identify products faster. ISBNs use structured book lookup; other barcode matches may ask you to confirm the item or add a photo. If there is no reliable match, use photo scan.
Saved items
Saved items live in Collection, where you can track status, condition, saved research, and recorded price-reference history.
Research strength
Price references and market context depend on the quality of the item match and available evidence. They are not guaranteed sale prices.
Data contribution
Data contribution is optional and can be changed anytime in Settings.
Frequently asked questions
Are price references guaranteed?
No. izWorzi provides research-assisted market context and price references, not guaranteed sale prices.
What counts as a scan?
Only successfully completed scan analyses count as scans. Failed uploads, canceled scans, failed barcode lookups, and save retries do not count.
When do my scans reset?
Free allowances reset by calendar month. Starter and Pro included allowances reset with each subscription billing cycle and do not roll over. Purchased +5/+10 scan-pack credits do roll over until used.
How does Weekly live Discovery work?
On eligible plans, Scout can create one cached batch of active marketplace finds during each Monday–Sunday Scout week, based on your Collection, Hunts, interests, and feedback. The first eligible Scout visit can generate the batch; reopening Scout reuses it instead of searching again. You can turn Weekly live Discovery off on the Scout page.
What happens if I upgrade Starter to Pro?
Pro becomes effective after Stripe confirms the upgrade. You receive the full 40-scan Pro allowance plus any unused Starter scans from your current billing cycle. That one-time upgrade carryover expires at your next renewal; purchased scan-pack credits remain until used.
What happens if I downgrade Pro to Starter?
Pro remains active until the current paid billing period ends, then Starter takes effect.
What happens if I cancel?
Paid access continues through the end of the paid billing period, then the account falls back to the appropriate Free access.
Will downgrading delete my saved items?
No. Existing items stay intact. If you are above the lower plan’s saved-item limit, new saves may be restricted until you are within the limit or upgrade.
How do I manage billing?
Use Plan & Billing in the web app. For billing assistance, contact support@izworzi.com.
Can I opt out of data contribution?
Yes. Data contribution is optional and can be changed in Settings.
Why is my market research limited?
Some items need clearer photos, brand tags, model numbers, condition details, or more closely matched market evidence.